Navigating the Customer Experience Podcast

Navigating the Customer Experience Podcast

Navigating the Customer Experience Podcast
August 21, 2019

Episode 077 : Humanizing the Digital Experience with Nick Mehta

Nick Mehta is CEO of Gainsight, the Customer Success company. He works with a team of nearly 700 people who together have created the customer success […]
May 21, 2019

Episode 075 : The Importance of Having a Culture of Happiness with Rochelle Gapere

Rochelle Gapere, is an Attorney, Happiness Coach and Entrepreneur, known for bringing her charismatic personality and share joy for living to every experience and individual that […]
April 25, 2019

Episode 074 : How To Achieve Fiercely Loyal Customers with Sandy Rogers

Sandy Rogers is one of the most prolific minds on the topic of customer and employee loyalty. He will change the very way your organization views […]

My Journey

My journey as a business owner and mother has been spectacular - every day for me has been a new and amazing experience meeting new people and understanding what they do and why they do it. The concept of this Podcast was conceptualized on the basis of finding a medium that would allow more people to understand the importance of customer experience, the impact and ROI that positive customer experiences can have on the bottom line of your business. We want to share with the world the magical formula for creating the DNA for employees that eat, breath and sleep delivering a memorable experience!

Get Connected

I am really looking forward to connecting with you all and I am excited to start this journey with you too - A great way to reach me through Social Media is on Twitter - our Twitter Handle is @navigatingCX.

I look forward to hearing from you and sharing with you during our customer experience journey, thanks we’ll see you soon!