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The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
Ways To Maintain Your Motivation
Maintaining your motivation in your journey to achieving your goals and success is one of the most difficult tasks you must handle. People give up
Resolutions to Improve Customer Service
Developing great habits to improve customer service and achieve goals is much more effective because they focus on creating long-term change. Once a more positive
Building Trust
What is Trust? Trust is the glue that holds the business relationship together and is expressed repeatedly in your actions. This includes what you do
Putting People First: Approach To Customer Service
The thing that makes businesses successful; the thing that business is all about; is that thing we call PEOPLE. No business that strategizes around making
Latest Podcasts
Episode 203 : From Food Runner to eCommerce Tycoon: The Anatoliy Journey of Perseverance, Purpose, and Scaling Success
Anatoliy Labinskiy is an entrepreneur, eCommerce expert, salesman, holder of 4-time Two Comma Club awards. His story is a perfect example of life when everything goes
Episode 202 – Unlocking Patient-Centric Care: The Transformative Power of Conversational AI in Healthcare
Leslie Pagel is the Chief Evangelist of Authenticx – a conversation analytics company dedicated to improving the way healthcare companies engage with patients. In this role,
Episode 201 : Creating Authentic Customer Connections in a Digital World : The Power of Integrating Empathy and Technology
Tom Martin is the CEO at Glance, a CX and contact center strategist, product lifecycle expert, and partnership builder. Tom has led Glance through a successful