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The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
Ways To Maintain Your Motivation
Maintaining your motivation in your journey to achieving your goals and success is one of the most difficult tasks you must handle. People give up
Resolutions to Improve Customer Service
Developing great habits to improve customer service and achieve goals is much more effective because they focus on creating long-term change. Once a more positive
Building Trust
What is Trust? Trust is the glue that holds the business relationship together and is expressed repeatedly in your actions. This includes what you do
Putting People First: Approach To Customer Service
The thing that makes businesses successful; the thing that business is all about; is that thing we call PEOPLE. No business that strategizes around making
Latest Podcasts
Episode 117 : Insights and Trends on Customer Experience for 2021
Jim Freeze is the Chief Marketing Officer, and he focuses on brand strategy and awareness, thought leadership, product marketing, demand generation, creative services and public and
Episode 116 : The Art of Designing and Implementing a Mystery Shopper Programme
Claire Boscq Scott is a wonderful entrepreneur and she is a mystery shopping and Customer Service specialist. Claire lives to inspire global businesses to thrive by
Episode 114 : How to Overcome Anxiety as a Digital Strategist/Entrepreneur and Build Your Ideal Platform
Dr. Jackie Noelke is an online entrepreneur and digital marketing strategist who helps entrepreneurs and naturopathic doctors start, grow, and scale their online courses, services,