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The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
Ways To Maintain Your Motivation
Maintaining your motivation in your journey to achieving your goals and success is one of the most difficult tasks you must handle. People give up
Resolutions to Improve Customer Service
Developing great habits to improve customer service and achieve goals is much more effective because they focus on creating long-term change. Once a more positive
Building Trust
What is Trust? Trust is the glue that holds the business relationship together and is expressed repeatedly in your actions. This includes what you do
Putting People First: Approach To Customer Service
The thing that makes businesses successful; the thing that business is all about; is that thing we call PEOPLE. No business that strategizes around making
Latest Podcasts
Episode 125 : Building a Highly Motivated and Inspired Team
Antonio Buchanan is the Co-CEO and Chief Strategy Officer. He spent his career influencing some of the world’s top brands. His career took off at Y&R
Episode 124 : Tips on Recruiting and Selecting the Right Talent
Albert Galarza is the Global Vice President of Human Resources at TELUS International. He joined the organization in 2016, and has over 20 years of experience
Episode 123 : How Body Language Impacts Customer Experience and Our Lives
Blanca Cobb is an internationally recognized body language expert who’s been featured on national television shows such as the Steve Harvey Show, TODAY Show, Megyn Kelly