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The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
Ways To Maintain Your Motivation
Maintaining your motivation in your journey to achieving your goals and success is one of the most difficult tasks you must handle. People give up
Resolutions to Improve Customer Service
Developing great habits to improve customer service and achieve goals is much more effective because they focus on creating long-term change. Once a more positive
Building Trust
What is Trust? Trust is the glue that holds the business relationship together and is expressed repeatedly in your actions. This includes what you do
Putting People First: Approach To Customer Service
The thing that makes businesses successful; the thing that business is all about; is that thing we call PEOPLE. No business that strategizes around making
Latest Podcasts
Episode 274 : Lead With Clarity: Burnout, Cultural Intelligence, and the Strategy Every Leader Needs with Dr. Kerrian M. Peart, PHD.
Guest Bio Dr. Kerriann M. Peart is a trusted voice on leadership, burnout, and professional well-being, particularly among women navigating complex organizational systems. With a
Episode 273 : “Lead Forward: AI, Leadership, and the Future of Work” with Jack Jendo
Guest Bio Jack Jendo is an AI-driven digital transformation strategist, entrepreneur, and human rights advocate working at the intersection of technology, leadership, and social impact.
“10 Years, 272 Episodes, and a Lifetime of Lessons: A Mother-Daughter Conversation”
About This Special Episode This episode is unlike any other in the 272-episode history of Navigating the Customer Experience. To mark 10 years of podcasting,