Blog
Why Customer Satisfaction Is Important
Customer satisfaction is a marketing term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Customer satisfaction is important
Innovation In Your Company
Employee creativity and innovation are essential for the success of any business, particularly in times of economic turmoil. Engaged employees are more creative and more
Stay Motivated
Personal motivation is key to maintaining almost all aspect of life. If we’re not motivated, we’re more likely to squander our time and neglect our
Mastering Leadership
We’ve all come across them. Those leaders who people naturally gravitate towards. Though it seems counterintuitive, the magnetic effect these leaders have on people is
What is Your Culture? Is it What You Say or What Your Customers and Employees Say……
Every company likes to think they have a great culture but if you ask each member of the leadership team to sum theirs up, most will give
Emotional Intelligence and Leadership
The most effective leaders are all alike in one crucial way: they all have a high degree of what has come to be known as
Latest Podcasts

Episode 167 : Blockchain Adoption and It’s Impact on Customer Experience
We have a return guest Jason Ten-Pow. Jason was on our podcast last year September and he has returned. Jason is the son of immigrants, moved

Episode 166 : The Art of Listening and Gathering Product Feedback
Matt Young is the CEO of UserVoice, the first (and we think best!) product feedback and research tool for software companies around the world. Matt started

Episode 165 : Forming and Building Stronger Brand Relationships through Digital
Dr. Anna Harrison is a top ranked Digital Technology Advisor, Product Expert and Author. Anna’s work has helped New Zealand’s best exporting and emerging brands create