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The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
The Importance of Getting Feedback
What is Feedback? The term ‘feedback’ is used to describe the helpful information or criticism about prior action or behavior from an individual, communicated to
Ways To Maintain Your Motivation
Maintaining your motivation in your journey to achieving your goals and success is one of the most difficult tasks you must handle. People give up
Resolutions to Improve Customer Service
Developing great habits to improve customer service and achieve goals is much more effective because they focus on creating long-term change. Once a more positive
Building Trust
What is Trust? Trust is the glue that holds the business relationship together and is expressed repeatedly in your actions. This includes what you do
Putting People First: Approach To Customer Service
The thing that makes businesses successful; the thing that business is all about; is that thing we call PEOPLE. No business that strategizes around making
Latest Podcasts
Episode 249 : Building Strategies That Stick: Insights on Customer Experience and Personalization
Laura Richard as a leader who is deeply committed to understanding the root of the challenges her clients are experiencing, Laura is skilled at connecting the
Episode 248 : “Harnessing Data for Better Human Capital Decisions: Insights on HR Analytics”
Keith Goode, in the digital world is working towards growing exponentially, because we know the digital world is growing exponentially, but how is all of
Episode 247 : “Cozy Conversations – Yanique on Embracing Courage in Life, Service, and Personal Growth”
Welcome to Navigating the Customer Experience, today’s episode is going to be a little bit different. It’s a solo episode. I kind of just wanted