March 20, 2018
This episode was inspired by a recent TV interview that Yanique Grant completed. Yanique will be speaking about the growing power of the consumer which important […]
January 16, 2018
Joshua March is the founder and CEO of Conversocial a cloud solution that enables businesses to deliver customer service over Social Media at a large-scale. Conversocial […]
January 9, 2018
Dan’s 20-year career has consistently focused on delighting customers, spanning multiple disciplines including Social Media, Customer Service, Marketing, and Digital Customer Experience. Dan is the author […]
December 27, 2017
Catherine M. Mattice is President of consulting and training firm, Civility Partners, and she has been successfully providing programs in workplace bullying and building positive workplaces […]
December 19, 2017
Alexander Genov but will be affectionately refer to him as Alex for the purpose of this interview. Alex is an experienced Customer Research Professional who […]
December 5, 2017
Jeff Toister helps customer service teams unlock their hidden potential. He is the best-selling author of The Service Culture Handbook: A Step-by-Step Guide To Getting Your […]
October 17, 2017
What is Trust? Trust is the glue that holds the business relationship together and is expressed repeatedly in your actions. This includes what you do and […]
September 26, 2017
Yanique Grant Show Notes This episode with Yanique Grant will be speaking about customer experience and convenience as it relates to customer experience. Over the last […]
August 15, 2017
Sheree Martin, is an experienced Executive with a strong result oriented focus. She has spent the last 15 years driving strategies geared towards increasing business value, […]
August 10, 2017
Before Jeffrey became the founder of Select ‘n’ Start on a mission to help make Jamaica, and the world a better place, he was and still […]