September 18, 2018
Kenneth Burke is the marketing director for text request a B2B text messaging software company in Chattanooga. He runs a boutique marketing agency where he helps […]
June 19, 2018
Joey Coleman helps companies keep their customers. He is an award-winning speaker. He works with organizations around the world ranging from small startups to […]
March 20, 2018
David Durham is a mindset and self-mastery business coach, speaker, author and trainer. Before coaching David had the opportunity to build a six-figure business his first […]
March 20, 2018
This episode Yanique Grant is going to talk about how do you strengthen a business that is struggling and how does customer service play the role […]
March 20, 2018
This episode was inspired by a recent TV interview that Yanique Grant completed. Yanique will be speaking about the growing power of the consumer which important […]
January 16, 2018
Joshua March is the founder and CEO of Conversocial a cloud solution that enables businesses to deliver customer service over Social Media at a large-scale. Conversocial […]
January 9, 2018
Dan’s 20-year career has consistently focused on delighting customers, spanning multiple disciplines including Social Media, Customer Service, Marketing, and Digital Customer Experience. Dan is the author […]
December 27, 2017
Catherine M. Mattice is President of consulting and training firm, Civility Partners, and she has been successfully providing programs in workplace bullying and building positive workplaces […]
December 19, 2017
Alexander Genov but will be affectionately refer to him as Alex for the purpose of this interview. Alex is an experienced Customer Research Professional who […]
December 5, 2017
Jeff Toister helps customer service teams unlock their hidden potential. He is the best-selling author of The Service Culture Handbook: A Step-by-Step Guide To Getting Your […]