Podcast

Episode 095 : Understanding the Human Side of Customer Experience in Your Digital Transformation with Elise Quevedo

Elise Quevedo is the author of inspirational book “Creating a Kick-Ass Attitude”, keynote speaker, advisor and social/digital media marketing consultant and storyteller. She is ranked among the Top 2% most viewed profiles on LinkedIn. Known as “The Digital Ghost Queen” for her behind the scenes work, Elise has inspired audiences around the globe and spends most […]

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Episode 094 : What Does Your Brand Stand For : Understanding Your Why with Amy Austin

Amy Austin, a marketing and branding strategies guide, allows her clients to embrace the power of purpose in all aspects of their business and transform it into the central storyline of their branding and marketing strategies. Her focus on empathy and building authentic relationships comes from nearly 20 years building successful marketing campaigns and brands

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Episode 093 : Using Automation as a Disruptor to Enhance Customer Experience

Ian Reynolds is a Partner and Chief Solutions Architect at Zibtek, a software development firm focused on helping businesses of all sizes in the United States solve their core problems with software. They empower entrepreneurs, growth companies, enterprises and visionary firms to achieve greater profitability and efficiency, valuation and ultimate success by building the right tools through

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Episode 092 : How to Revolutionize Your Digital Transformation with Ryan Lester

Ryan J. Lester, Senior Director of Customer Experience Technologies at LogMeIn. Ryan and his team own the strategic development and implementation for the go to market plan for Customer Experience and Digital Engagement offerings across their platforms, Chatbots, Virtual Assistant and Workforce Optimization (WFO) products. He is passionate about making new technology easy and helping any

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Episode 091 : How Can SEO Drive Traffic and Increase Sales in Your Business with Matt LaClear

Matt LaClear is an SEO expert and Founder of the marketing agency Your Ad Squad, LLC. Matt’s team pursues the very best referral prospects available in any given industry with the purpose of doubling the size of a business. They are experienced in working with the big fish, yet they love small businesses and never act

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Episode 090 : Corporate and Personal Branding Strategies 101 with Naomi Garrick

Naomi Garrick is an author, International Speaker and Personal Branding Coach that helps individuals, entrepreneurs, corporate executives and CEO’s to discover and develop their unique personal brand in order to effectively communicate their expertise and standout in their craft or industry. She is also the founder of Garrick Communications – a boutique PR agency and a Certified Reputation

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Episode 089 : How to Pivot and Master Sales during a Pandemic with Gessie Schechinger

Gessie Schechinger is the laziest salesman in America as well as Vice President of Sales for OnCourse Sales Engagement Platform. Gessie is passionate about leveraging technology and automation to surpass revenue targets so he can help protect golf and bar time for the salespeople of the world. Gessie won annual sales awards at 2 different Fortune 500

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Episode 088 : Building Products That Solve Problems with Eric Prugh

Eric Prugh oversees product, design and solutions engineering at PactSafe. PactSafe is a SaaS company that securely powers clickwrap agreements & eSignatures for businesses like Dell, Wayfair, Door Dash, Extra Space Storage, Upwork, HomeAdvisor, and more. Prior to his current rule, Eric spent 7 years at ExactTarget and Salesforce in enterprise pre-sales as well as the product

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Episode 087 : How To Transform Your Business with Call Back Technology with Matt DiMaria

Matt DiMaria is the president and CEO of VHT, vendors of the callback software category, serving 280 of the largest brands in the world. Last year, VHT served over 225 million callbacks to consumers from brands such as Bank of America, AT&T, United Healthcare, Comcast and many others. Matt specializes in developing high performance teams

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Episode 086 : Feeling Seen and Heard – The Rarest Experience for a Human Being with Dr. Nima Rahmany

Dr. Nima Rahmany, DC, CCWP is both a Chiropractor and an educator, specializing in helping individuals and professionals get to the ROOT CAUSE of their physical and emotional challenges, from stressed, depressed,  and anxious to living powerfully aligned and on purpose. After building a successful Chiropractic practice in Maple Ridge, BC, Dr. Nima sold his

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