customer service

May 21, 2019

Episode 075 : The Importance of Having a Culture of Happiness with Rochelle Gapere

Rochelle Gapere, is an Attorney, Happiness Coach and Entrepreneur, known for bringing her charismatic personality and share joy for living to every experience and individual that […]
April 9, 2019

Episode 073 : How To Master Customer Experience Online with the Best Freelancers and Virtual Assistants with Nathan Hirsch

Nathan Hirsch is a serial entrepreneur and expert in remote hiring and eCommerce. He started his first eCommerce business out of his college dorm room and […]
March 12, 2019

Episode 071 : Practical Tactics to Implement a Winning Strategy Driven by Customer Lifetime Value with Dr. Peter Fader and Sarah E. Toms

Peter S. Fader is the Frances and Pei-Yuan Chia Professor of Marketing at The Wharton School of the University of Pennsylvania. In 2015, Fader co-founded Zodiac, […]
March 5, 2019

Episode 070 : Grief Strategies for the Workplace Through Empathy and Compassion with Karen Millsap

Karen Millsap, the CEO (Chief Empathy Officer) of Egency and Founder of The Groflo, began her career in human resources and talent acquisition where she led […]