customer service

September 18, 2018

Episode 064: TextRequest – An Innovative Way of Building Customer Relationships with Kenneth Burke

Kenneth Burke is the marketing director for text request a B2B text messaging software company in Chattanooga. He runs a boutique marketing agency where he helps […]
June 19, 2018

Episode 063: How To Never Lose A Customer Again with Joey Coleman

    Joey Coleman helps companies keep their customers. He is an award-winning speaker. He works with organizations around the world ranging from small startups to […]
January 16, 2018

Episode 059 : Real Time Messaging – The New Channel for Customer Experience with Joshua March

Joshua March is the founder and CEO of Conversocial a cloud solution that enables businesses to deliver customer service over Social Media at a large-scale. Conversocial […]
December 19, 2017

Episode 056 : Customer Research – Insights on Increased Profitability with Alex Genov

  Alexander Genov but will be affectionately refer to him as Alex for the purpose of this interview. Alex is an experienced Customer Research Professional who […]