Customer Retention

Episode 104 : The Importance of Being Reliable, Relatable and Responsive to Deliver a Fantastic Customer Experience

Podcast /

Daniel Rodriguez is the head of marketing at Simplr, which is upending the traditional customer service model by providing premium brands with flexible, 24/7 on-demand specialists for all digital channels. The company’s specialists are unique work-from-home pool of highly educated professionals who use Simplr’s, AI-powered platform to replicate tone and brand integrity with speed, empathy and precision. […]

Episode 104 : The Importance of Being Reliable, Relatable and Responsive to Deliver a Fantastic Customer Experience Read More »

Episode 099 : “How to Re-Purpose Your Marketing Efforts Using Data to Enhance CX” with Bill Bice

Podcast, Uncategorized /

Bill Bice has always been an entrepreneur, starting his first company at age 14, putting on road races with corporate sponsors. At 18, he started ProLaw Software, the first integrated ERP for law firms. After selling the company to Thomson Reuters, Bill became a VC as a founding partner in the Verge Fund, investing in high

Episode 099 : “How to Re-Purpose Your Marketing Efforts Using Data to Enhance CX” with Bill Bice Read More »

Episode 090 : Corporate and Personal Branding Strategies 101 with Naomi Garrick

Podcast /

Naomi Garrick is an author, International Speaker and Personal Branding Coach that helps individuals, entrepreneurs, corporate executives and CEO’s to discover and develop their unique personal brand in order to effectively communicate their expertise and standout in their craft or industry. She is also the founder of Garrick Communications – a boutique PR agency and a Certified Reputation

Episode 090 : Corporate and Personal Branding Strategies 101 with Naomi Garrick Read More »

Episode 089 : How to Pivot and Master Sales during a Pandemic with Gessie Schechinger

Podcast /

Gessie Schechinger is the laziest salesman in America as well as Vice President of Sales for OnCourse Sales Engagement Platform. Gessie is passionate about leveraging technology and automation to surpass revenue targets so he can help protect golf and bar time for the salespeople of the world. Gessie won annual sales awards at 2 different Fortune 500

Episode 089 : How to Pivot and Master Sales during a Pandemic with Gessie Schechinger Read More »

Episode 088 : Building Products That Solve Problems with Eric Prugh

Podcast /

Eric Prugh oversees product, design and solutions engineering at PactSafe. PactSafe is a SaaS company that securely powers clickwrap agreements & eSignatures for businesses like Dell, Wayfair, Door Dash, Extra Space Storage, Upwork, HomeAdvisor, and more. Prior to his current rule, Eric spent 7 years at ExactTarget and Salesforce in enterprise pre-sales as well as the product

Episode 088 : Building Products That Solve Problems with Eric Prugh Read More »

Episode 084 : Using Technology to Personalize the Art of Service with David Wachs

Podcast /

David Wachs is a serial entrepreneur and his latest venture, handwrytten, is bringing back the lost art of letter writing through scalable, robot-based solutions that write your notes in pen. Developed as a platform, Handwrytten lets you send notes from your CRM system such as Salesforce, the website, apps or through custom integration. Used by

Episode 084 : Using Technology to Personalize the Art of Service with David Wachs Read More »

Episode 083 : Cheddah…..Connecting Consumers with Brands with Allen T. Lamb

Podcast /

Allen T. Lamb believes he is fortunate to have developed a unique skill set and a differentiated perspective to-date within his role spanning media, tech, entertainment and sports as an operating executive, a growth-stage strategic investor, an M&A investment banker, a business intelligence researcher, and a multiple time-digital entrepreneur. Allen has been a two-time entrepreneur,

Episode 083 : Cheddah…..Connecting Consumers with Brands with Allen T. Lamb Read More »

Episode 082 : Brand Alignment from the Inside Out with Christopher Wallace

Podcast /

Christopher Wallace is the Co-Founder and President of InnerView, which is a marketing consulting firm that helps companies effectively transfer their brand strategy to their customer-facing employees and partners. Chris builds upon previous success as an entrepreneur in the sales consulting and coaching space, as well as his more than 15 years of sales, marketing and

Episode 082 : Brand Alignment from the Inside Out with Christopher Wallace Read More »

Episode 081 : Building Stronger Connections…Making Price Irrelevant with John DiJulius

Podcast /

If you have ever wondered how there are so many brands that customers can’t live without? And if you’ve ever wondered how it’s possible to make price irrelevant? John DiJulius will show you how to do both. He is the authority on World-Class customer experience. He is an international consultant, keynote speaker, and bet-selling author

Episode 081 : Building Stronger Connections…Making Price Irrelevant with John DiJulius Read More »

Episode 079 : Changes that Cause Disruption and Strategies to Overcome with Suman Sarkar

Podcast /

Suman Sarkar has more than 20 years of international consulting experience. He has a proven track record delivering innovative and strategic approaches to the supply chain and sourcing practices with outstanding results. As an author, he understands the power of creativity that will be unleashed if businesses can harness the talent they already have in-house.

Episode 079 : Changes that Cause Disruption and Strategies to Overcome with Suman Sarkar Read More »

EMAIL

[email protected]

(876) 792-3552

Facebook-f Twitter Instagram Linkedin Skype Youtube
LOCATED IN

Kingston, Jamaica