Day: July 5, 2016

Grow Your Business Using Customer Service

Customer service has evolved considerably over the years – from single channel call centers to multi channel contact centers with the emergence of cloud technologies and onward to customer engagement development social channels.  Now, customer service has gone mobile with the use of smartphones in the world today. Customers are still not satisfied.  And, now, …

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Episode 009: How To Get and Keep An Edge in Your Customer Experience with Business Combat Leader – Andreas Jones

Andreas Jones is the leading authority on small business growth and profitability. He is a #1 International bestselling author, coach, speaker, consultant and trainer, as well as an army combat veteran. After the arm, Andreas had a series of jobs including VP of a national bank. He had been featured on NBC, CBS, FOX, ABC, …

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