Marketing Archives - Page 2 of 2

Episode 046 : Customer Partnership through Promise, People and Process with Tema Frank

Tema Frank is a best-selling author, international speaker, teacher and business consultant. Tema Frank has over three decades’ experience in marketing strategy, usability testing, and customer experience improvement. In 2001 she launched Web Mystery Shoppers Inc., the world’s first company to do “omnichannel” customer experience testing. Using social media techniques before “social media” existed, she recruited a panel of 75,000 […]

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Episode 045 : How Company Culture Can Make or Break Your Business

Podcast / Yanique Grant

This episode with Yanique Grant will spend some time speaking about business culture, a little bit about leadership and also customer experience. According to the business dictionary online, business culture is the module or style of business operations within a company, the culture determines how different level of staff communicate with one another as well

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Episode 039 : Keeping It Simple with Yanique Grant

Podcast / Yanique Grant

This episode with Yanique Grant will be the first solo episode after doing 38 interview based episodes and we will be sharing with you some tips, nuggets that we have collected over the last 38 weeks of releasing 38 amazing interview based episodes. We want to give a shout out to all of our guests

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Episode 038 : Investing in the Future of Your Customer’s Experience with Jospeh Michelli

Podcast / Yanique Grant

Joseph Michelli is an Internationally sought after Speaker, Author and Organizational Consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and front line workers to grow and invest passionately in all aspects of their lives.

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Episode 023 : Leveraging the Best Version of You with Stephanie Calahan

Podcast / Yanique Grant

Stephanie Calahan is the Business Vision Catalyst who is known for the fast transformation that she facilitates with her clients through working at the intersection of heart and head. She works with busy, purpose-driven entrepreneurs to own their brilliance, leverage their business and get their message out with power, ease and joy so they can

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Episode 021 : Customer Manipulation : Converting Customers & Increasing Profits with Chloë Thomas

Podcast / Yanique Grant

Chloë Thomas is an Author, International Speaker and Host of her own podcast, eCommerce MasterPlan Podcast. Chloë has been working in eCommerce since 2003, learning how to increase orders, up customer retention and recruit new customers cost effectively. Working with businesses from the High Street right down to start ups, eCommerce MasterPlan is the result

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Marketing

Episode 045 : How Company Culture Can Make or Break Your Business

Episode 039 : Keeping It Simple with Yanique Grant

Episode 038 : Investing in the Future of Your Customer’s Experience with Jospeh Michelli

Episode 023 : Leveraging the Best Version of You with Stephanie Calahan

Episode 021 : Customer Manipulation : Converting Customers & Increasing Profits with Chloë Thomas

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