Podcast

Episode 145 : Understanding the Power of Delivering an Amazing Employee and Customer Experience

1 Comment / Podcast /

Jason S. Bradshaw is a global strategic adviser to C-suite executives and start-ups, a keynote speaker on customer and employee experience, digital transformation and leading through crisis. He has led transformative change with some of the most recognizable brands like Target, Fairfax and Volkswagen. Delivering phenomenal customer-centric growth including over 200% increase in lead generation, $36 […]

Episode 145 : Understanding the Power of Delivering an Amazing Employee and Customer Experience Read More »

Episode 144 : 12 Leadership Principles That Guarantee Career Success

Podcast /

Dr. Kaliym Islam is a former Wall Street executive where for over 20 years he led global learning businesses. New York Times best-selling author, Kevin Kurse (The e-Learning Guru describes him as a fresh voice among the usual author Guru crowd…, “who” …brings the credibility of someone who makes a living DOING, rather than TELLING. Teams

Episode 144 : 12 Leadership Principles That Guarantee Career Success Read More »

Episode 143 : How To Build Real Customer Loyalty – Customers Coming Back Again and Again

Podcast /

Shep Hyken is a Customer Service and Experience Expert and the Chief Amazement Officer of Shepherd Presentations. He is a New York Times bestselling author and has been inducted into the National Speakers Association Hall of Fame for a lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal

Episode 143 : How To Build Real Customer Loyalty – Customers Coming Back Again and Again Read More »

Episode 142 : Helping The World To Access Wholesale-Based Travel

Podcast /

Ryan Beachum has sought to apply his knowledge of the hospitality industry to provide desperately needed solutions. Having previously worked with some of the largest developers in the industry, Beachum saw an opportunity to serve timeshare owners beyond what was offered and so he began building his business idea, ResortShare – from the ground up. In

Episode 142 : Helping The World To Access Wholesale-Based Travel Read More »

Episode 140 : The Benefits of CX Automated Platforms : A Frictionless Experience

Podcast /

Mahesh Ram is a serial founder and entrepreneur and he’s currently the founding CEO of Solvvy, a leading SaaS provider of conversational self-service and automation solutions to leading global companies with over 550 million end users. Prior to Solvvy, he was the CEO of GlobalEnglish which pioneered online business English education for learners in over 120

Episode 140 : The Benefits of CX Automated Platforms : A Frictionless Experience Read More »

Episode 139 : Transformation Guide for the Most Inexperienced Leaders

Podcast /

Brad Dude has over 40 years and he has been in more than 30 territories and countries around the world. He has provided leadership training, organizational development, program evaluation, workforce training, coaching and project management services to US Government agencies, public and non-profit organizations and private sector enterprises. He specializes in training, group facilitation, process improvement,

Episode 139 : Transformation Guide for the Most Inexperienced Leaders Read More »

Episode 138 : Seven Health and Wellness Steps to Enhance Productivity and Maximize Success

Podcast /

Dave Sherwin is a certified fitness nutrition coach, entrepreneur and practitioner of mindfulness and meditation. His passion is helping grownups navigate real world business and live challenges to achieve their best health and wellness at any age. He is also the creator and host of The Dirobi Health Show which covers everything to do with

Episode 138 : Seven Health and Wellness Steps to Enhance Productivity and Maximize Success Read More »

Episode 137 : Achieving Customer and Employee Success with the Seven Pillars

Podcast /

Wayne McCulloch is one of the world’s leading customer success experts and a Top 100 Customer Success Strategist, Wayne works with Google Cloud’s entire SaaS portfolio as the Customer Success Leader. He’s a keynote speaker and the recipient of multiple industry awards with more than 25 years of experience in customer-focused roles. Wayne began his software

Episode 137 : Achieving Customer and Employee Success with the Seven Pillars Read More »

Episode 136 : Understanding How To Compete Against the Big Giants and Increase Profitability

Podcast /

Jonathan Byrnes is a founding partner and chairman of Profit Isle, a highly successful MIT spin-off SaaS software company that helps organizations increase profits by 10 – 30 percent using its profitability analytics and management process. A widely followed thought leader on profitable growth and innovative customer supplier relationships, Byrnes is a frequent speaker and

Episode 136 : Understanding How To Compete Against the Big Giants and Increase Profitability Read More »

EMAIL

yg@yaniquegrant.com

(876) 792-3552

Facebook-f Twitter Instagram Linkedin Skype Youtube
LOCATED IN

Kingston, Jamaica