Episode 277 : Deflection Done Right: Building AI Support That Customers Actually Love with David Karandish
Guest Bio David Karandish is the founder and CEO of Capacity, an enterprise SaaS company headquartered in St. Louis, Missouri. Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Today Capacity serves roughly 20,000 customers […]