Episode 259 : CX Beyond the Hype: Global Survey Insights, Outsourcing Strategies & Leadership Lessons
Peter Ryan is the President and founder of Ryan Strategic Advisory, which is recognized as one of the world’s leading experts in CX and BPO. Throughout his career, Peter has advised CX outsourcers, contact center clients, national governments, and industry associations on strategic matters like vertical market penetration, service delivery, best practices in technology deployment […]