Episode 258 : Leading CX with Insight, Influence, and Innovation
John McCahan is a Customer Experience and Service Executive Leader, Board Member FullCircle. He joined the Board of FullCircle as an Independent Advisor in January 2025. Most recently, John led the CX transformation of the floral gifting e commerce company, FTD post-bankruptcy. He brings a broad range of customer centric contact center and customer experience […]
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