Episode 246 : “Transforming Customer Experience with Data and Digital First Strategies”
Andrew Carothers is a CCXP, a Senior Customer Experience Leader helping companies build and scale organizations that increase customer adoption and retention, improve renewal rates and drive growth. A founding member of Cisco Systems CX function, Carothers has built extensive strategic and tactical CX knowledge, including digital CX, partner programs, voice of the customer, customer […]
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