Episode 116 : The Art of Designing and Implementing a Mystery Shopper Programme
Claire Boscq Scott is a wonderful entrepreneur and she is a mystery shopping and Customer Service specialist. Claire lives to inspire global businesses to thrive by delivering exceptional customer experiences in measuring and improving employees’ performances. No. 5 Top 30 Global Customer Service Guru, UK Top 10 CX Influencer and CX Thought Leader 2020, with three decades of expertise […]
Episode 116 : The Art of Designing and Implementing a Mystery Shopper Programme Read More »