October 4, 2016

International Customer Service Week Blog Post #1 – Service Champions – Serving with Empathy

Serving with Empathy – International Customer Service Week – October 03 – 07, 2016 is finally here!!! This week we will be dedicating our blog posts to the theme of the week Service Champions. If you are in business – your number one responsibility should be to serve your customers. I want to start out […]

Episode 022 : Customer Journey – Focus on Touch Points and Pressure Points with Adam Toporek

Podcast / Yanique Grant

Adam Toporek is an internationally recognized Customer Service Expert, Key Note Speaker, and Workshop Leader. He is the Author of “Be Your Customers’ Hero: Real-World Tips & Techniques for the Service Front Lines” as well as the founder of Customers that Stick Blog. When he is not speaking or delivering high energy Customer Service Key Notes or

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International Customer Service Week Blog Post #1 – Service Champions – Serving with Empathy

Episode 022 : Customer Journey – Focus on Touch Points and Pressure Points with Adam Toporek

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