Dave Sherwin is a certified fitness nutrition coach, entrepreneur and practitioner of mindfulness and meditation. His passion is helping grownups navigate real world business and live challenges to achieve their best health and wellness at any age. He is also the creator and host of The Dirobi Health Show which covers everything to do with […]
Wayne McCulloch is one of the world’s leading customer success experts and a Top 100 Customer Success Strategist, Wayne works with Google Cloud’s entire SaaS portfolio as the Customer Success Leader. He’s a keynote speaker and the recipient of multiple industry awards with more than 25 years of experience in customer-focused roles. Wayne began his software
Episode 137 : Achieving Customer and Employee Success with the Seven Pillars Read More »
Jonathan Byrnes is a founding partner and chairman of Profit Isle, a highly successful MIT spin-off SaaS software company that helps organizations increase profits by 10 – 30 percent using its profitability analytics and management process. A widely followed thought leader on profitable growth and innovative customer supplier relationships, Byrnes is a frequent speaker and
David Friedman is an award-winning CEO, entrepreneur, author and renowned public speaker. In 2011, he published his first book, Fundamentally Different, which is based on the insights he learned and taught throughout his leadership career. And in 2018, he published his second book, Culture by Design, the definitive “how to” manual for building a high-performance culture. His
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Jonathan de Potter is the founder and CEO of Behold Retreats, and advocates for self-improvement and elevating consciousness as the most meaningful way to better the world. Jonathan’s priority is to raise education and awareness about plant medicines like Ayahuasca and Psilocybin, and guide others to maximize the potential benefits – ultimately leading him to launch Behold
Episode 134 : Learning How to Elevate Your Quality of Life Using Plant Medicine Read More »
Steven Van Belleghem Show Notes Steven Van Belleghem is a global thought leader in the field of customer experience. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game and taking your social responsibility to win
Episode 133 : Creating Strong Partnerships that Lead to Customer Success Read More »
Will Laurenson is a customer value optimization consultant with 9 years experience optimising customer journeys to convert more traffic into customers, and retain those customers for longer helping companies achieve more profitable growth. He is also the host of the Customers Who Click Podcast, interviewing guests from across the marketing spectrum to give actionable insights into growth.
Episode 132 : Enhancing Your Customer Experience with Targeted Value Optimization Read More »
Zach Blank is an entrepreneur, experience designer and technologist based in Portland, Oregon. As the CEO of Straightaway, Zach leads creative teams to think that the most inspired results are inevitable when design and technology conflict. Zack has spent his career with product and experience designers, strategists, engineers, and creatives. Through these relationships, he has inspired and
Episode 131 : How to Leverage Technology and Master Your Logistics Read More »
Robert Wallace is VP of Growth at Tallwave which works with companies like PayPal, Banner Health, and Lumin Digital on their products and customer experiences. Robert has 20+ years of experience in branding, marketing and communications programs to help drive the company’s growth. Questions Could you share with us a little bit about your journey, even though we
Chad Neufeld is the Director of Marketing at Chaordix (kay-or-dix), a Canadian online community platform. He works with global brands like LEGO, Bosch, HPE, Stihl and Decathlon to make community central to their customer connection. Chad also founded a seasonal D2C company called Small City Stockings to create curated stocking stuffer packages (and so he could
Episode 129 : How to Enhance Your Customer Experience Through Community Building Read More »