Shep Hyken

Episode 143 : How To Build Real Customer Loyalty – Customers Coming Back Again and Again

Shep Hyken is a Customer Service and Experience Expert and the Chief Amazement Officer of Shepherd Presentations. He is a New York Times bestselling author and has been inducted into the National Speakers Association Hall of Fame for a lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal […]

Episode 143 : How To Build Real Customer Loyalty – Customers Coming Back Again and Again Read More »

Episode 048 : Taking It To A Whole New Level of Being Extraordinary with Shep Hyken

Shep Hyken is a Customer Service and Experience expert and Cheap Amazement Officer of Shepard Presentations. He is the New York Times best selling author and has been inducted in the National Speakers Association Hall of Fame for Lifetime Achievement in the speaking profession. Shep works with companies and organizations who wants to build loyal

Episode 048 : Taking It To A Whole New Level of Being Extraordinary with Shep Hyken Read More »