Navigating the Customer Experience

May 21, 2019

Episode 075 : The Importance of Having a Culture of Happiness with Rochelle Gapere

Rochelle Gapere, is an Attorney, Happiness Coach and Entrepreneur, known for bringing her charismatic personality and share joy for living to every experience and individual that […]
April 25, 2019

Episode 074 : How To Achieve Fiercely Loyal Customers with Sandy Rogers

Sandy Rogers is one of the most prolific minds on the topic of customer and employee loyalty. He will change the very way your organization views […]
March 19, 2019

Episode 072 : Emerging Insights for Diversity and Inclusion in the Workplace with Jennifer Brown

Jennifer Brown is an award-winning entrepreneur, dynamic speaker, diversity and inclusion expert. She is the Founder, President and CEO of Jennifer Brown Consulting (JBC), a strategic […]
March 5, 2019

Episode 070 : Grief Strategies for the Workplace Through Empathy and Compassion with Karen Millsap

Karen Millsap, the CEO (Chief Empathy Officer) of Egency and Founder of The Groflo, began her career in human resources and talent acquisition where she led […]