Human Touch Archives - Yanique Grant

Episode 198 : Unlocking Customer Experience Excellence – The Intersection of AI and Human Touch

Peter Mullen brings more than two decades of marketing leadership to his role as Interactions’ CMO. Previously, he was Senior Vice President of Marketing at Payactiv, where he led customer success marketing, lead-gen programming, customer acquisition, product marketing and more. Prior, he held prominent marketing and communications roles at VXI Global Solutions, Comcast and Netflix. Questions • We always […]

Episode 198 : Unlocking Customer Experience Excellence – The Intersection of AI and Human Touch Read More »

Episode 069 : Knowing Your Passion, Plan and Purpose : Adding Value to Other People’s Journey with Jon Ferrara

Podcast / Yanique Grant

Jon Ferrara is a successful serial entrepreneur, he’s top 10 Social Service Salesperson according to Forbes and renown CRM pioneer with a knack for building authentic relationships with customers. Given his shared passion for creating genuine connections and making a positive impact on the lives of others, I believe he would be a very interesting

Episode 069 : Knowing Your Passion, Plan and Purpose : Adding Value to Other People’s Journey with Jon Ferrara Read More »

Episode 033 : How To Get Enough People What They Want with Calvin Wayman

Podcast / Yanique Grant

Calvin Wayman is a bestselling Author, Keynote Speaker and Social Media Entrepreneur. The most inspiring thing about Calvin is what he has done in such a short time. He shows that where there is a will, there is a way. Seeing where he is now, it’s crazy that in just spring 2015 he was still

Episode 033 : How To Get Enough People What They Want with Calvin Wayman Read More »

Human Touch

Episode 198 : Unlocking Customer Experience Excellence – The Intersection of AI and Human Touch

Episode 033 : How To Get Enough People What They Want with Calvin Wayman

EMAIL

LOCATED IN