customer experience

January 4, 2019

Resolutions to Improve Customer Service

Developing great habits to improve customer service and achieve goals is much more effective because they focus on creating long-term change. Once a more positive behavior […]
October 23, 2018

Episode 066 : Creating Magical Experiences by Knowing Your Purpose – Know Your Why with John Formica

John Formica, the “Ex-Disney Guy”, is a highly sought after internationally known speaker and author of the top selling book, “Making the Customer Experience Magical Now! […]
October 5, 2018

Episode 065: Making An Impact…..Making a Difference with Lavois Cruickshank

Lavois Cruickshank, a simple yet ambitious young man. Lavois has the incredible dream of positively impacting and inspiring a nation. The Spanish Town native lives by […]
September 18, 2018

Episode 064: TextRequest – An Innovative Way of Building Customer Relationships with Kenneth Burke

Kenneth Burke is the marketing director for text request a B2B text messaging software company in Chattanooga. He runs a boutique marketing agency where he helps […]