Zack Wenthe is the Customer Data Platform Evangelists for Treasure Data. He often speaks about the marketing and customer data industry at industry events, webinars, and virtual conferences. Having spent a majority of his career in marketing and marketing consulting working with large enterprise brands like Walmart, Nationwide Insurance, FedEx, and many more, Zack now gets to […]
Jeff Rosenblum is a co founder of Questus, a digital advertising agency that has worked with many of the world’s most influential brands, including American Express, Apple, Capital One, Disney, The NFL, Samsung, Starbucks, Universal, Wyndham and Verizon. Jeff created a groundbreaking documentary about the advertising revolution called The Naked Brand and the book Friction which explained how
Episode 154 : Empowering Employees to Achieve Exponential Growth Read More »
Jason Grier is the Executive Vice President and Chief Customer Officer at Reputation.com. He leads Reputation.com’s customer loyalty and growth initiatives as Executive Vice President and Chief Customer Officer. He’s the former Senior Vice President of Global Support Operations and Chief Customer Officer at McAfee, where he spent more than 10 years. While at McAfee, Jason built
Amy Austin, a marketing and branding strategies guide, allows her clients to embrace the power of purpose in all aspects of their business and transform it into the central storyline of their branding and marketing strategies. Her focus on empathy and building authentic relationships comes from nearly 20 years building successful marketing campaigns and brands
Episode 094 : What Does Your Brand Stand For : Understanding Your Why with Amy Austin Read More »
Naomi Garrick is an author, International Speaker and Personal Branding Coach that helps individuals, entrepreneurs, corporate executives and CEO’s to discover and develop their unique personal brand in order to effectively communicate their expertise and standout in their craft or industry. She is also the founder of Garrick Communications – a boutique PR agency and a Certified Reputation
Episode 090 : Corporate and Personal Branding Strategies 101 with Naomi Garrick Read More »
Eric Prugh oversees product, design and solutions engineering at PactSafe. PactSafe is a SaaS company that securely powers clickwrap agreements & eSignatures for businesses like Dell, Wayfair, Door Dash, Extra Space Storage, Upwork, HomeAdvisor, and more. Prior to his current rule, Eric spent 7 years at ExactTarget and Salesforce in enterprise pre-sales as well as the product
Episode 088 : Building Products That Solve Problems with Eric Prugh Read More »
Welcome to Navigating the Customer Experience Podcast, in today’s episode I will share some great thoughts that I have been having. It’s so unfortunate that all across the globe, we are all having to deal with this pandemic but what is interesting is I have been doing a lot of reading and doing a lot
Episode 085 : Navigating the Online Customer Experience with Yanique Grant Read More »
Allen T. Lamb believes he is fortunate to have developed a unique skill set and a differentiated perspective to-date within his role spanning media, tech, entertainment and sports as an operating executive, a growth-stage strategic investor, an M&A investment banker, a business intelligence researcher, and a multiple time-digital entrepreneur. Allen has been a two-time entrepreneur,
Episode 083 : Cheddah…..Connecting Consumers with Brands with Allen T. Lamb Read More »
Christopher Wallace is the Co-Founder and President of InnerView, which is a marketing consulting firm that helps companies effectively transfer their brand strategy to their customer-facing employees and partners. Chris builds upon previous success as an entrepreneur in the sales consulting and coaching space, as well as his more than 15 years of sales, marketing and
Episode 082 : Brand Alignment from the Inside Out with Christopher Wallace Read More »
Shep Hyken is a Customer Service and Experience expert and Cheap Amazement Officer of Shepard Presentations. He is the New York Times best selling author and has been inducted in the National Speakers Association Hall of Fame for Lifetime Achievement in the speaking profession. Shep works with companies and organizations who wants to build loyal
Episode 048 : Taking It To A Whole New Level of Being Extraordinary with Shep Hyken Read More »