June 28, 2017

Episode 049 : Making Customer Service a Competitive Advantage and Price Irrelevant with John DiJulius

John DiJulius is an international consultant and best selling author of 3 customer service books, his latest book; The Customer Service Revolution instantly hit number 1 […]
June 7, 2017

Episode 048 : Taking It To A Whole New Level of Being Extraordinary with Shep Hyken

Shep Hyken is a Customer Service and Experience expert and Cheap Amazement Officer of Shepard Presentations. He is the New York Times best selling author and […]
June 7, 2017

Episode 047 : Winning Accounts vs. Winning Relationships with Yanique Grant

Winning Accounts vs. Winning Relationships with Yanique Grant – Episode 047 Thank you, thank you, thank you so much – this episode is very special episode […]
June 6, 2017

Putting People First: Approach To Customer Service

The thing that makes businesses successful; the thing that business is all about; is that thing we call PEOPLE. No business that strategizes around making people […]