September 11, 2014

Saying Yes versus Making Customers Happy

Making Customers Happy Making Customers Happy – The belief that saying “yes” and giving your customer what he wants will automatically make a happy customer is […]
September 10, 2014

Mystery Shopping Can Help Customer Service

Mystery Shopping Can Help Customer Service Mystery Shopping Can Help Customer Service – One very effective way of finding out exactly how your staff treat your […]
December 3, 2013

Service and Fast Food

Service and Fast Food Service Experience ?? Hello Folks, So I was in New Kingston this afternoon, and I decided to go to Burger King and […]
November 13, 2013

An Unexpected Service Experience

  Unexpected Service Experience – Companies must practice customer service – Each time I have an appointment with a client, I make it a habit to […]