July 26, 2016

Episode 012: Leadership: Creating a Culture of Support with Suzy Prudden

Suzy Prudden is a prize-winning International speaker, seminar leader and best-selling author. She’s won numerous awards for business and speaking, and has appeared as a guest […]
July 25, 2016

The Customer Service Experience Is Very Important

Every company will tell you customers are their #1 priority, but few walk the walk when it comes to delivering the kind of remarkable service that […]
July 19, 2016

Episode 011 : Practical Solutions to Big Problems in Customer Experience with Lee Caraher

Lee Caraher is a CEO and acclaimed communication strategist known for her practical solutions to big problems. She started Double Forte as a new kind of […]
July 15, 2016

Improve Your Team’s Customer Service

The most important thing you can do to improve relationships with your customers is to improve customer service. No matter how great your product is or […]