Market Research

Episode 058: “Do Simple Better – Success Route for Customer Loyalty” with Dan Gingiss

Dan’s 20-year career has consistently focused on delighting customers, spanning multiple disciplines including Social Media, Customer Service, Marketing, and Digital Customer Experience. Dan is the author of the new book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, which is available on Amazon. He also co-hosts the Experience This! […]

Episode 058: “Do Simple Better – Success Route for Customer Loyalty” with Dan Gingiss Read More »

Episode 056 : Customer Research – Insights on Increased Profitability with Alex Genov

Alexander Genov but will be affectionately refer to him as Alex for the purpose of this interview. Alex is an experienced Customer Research Professional who applies his Experimental Social Psychology background and his passion for research, design and innovation to solving important customer and business problems. His professional goal is to help teams create remarkable

Episode 056 : Customer Research – Insights on Increased Profitability with Alex Genov Read More »