Podcast

April 25, 2017

Episode 046 : Customer Partnership through Promise, People and Process with Tema Frank

Tema Frank is a best-selling author, international speaker, teacher and business consultant. Tema Frank has over three decades’ experience in marketing strategy, usability testing, and customer experience improvement. In […]
April 25, 2017

Episode 045 : How Company Culture Can Make or Break Your Business

This episode with Yanique Grant will spend some time speaking about business culture, a little bit about leadership and also customer experience. According to the business […]
March 21, 2017

Episode 044 : Using the Customer Experience to be Effective and Productive with Glenn Mattson

As Founder and CEO of Mattson Enterprise, Inc. Glenn oversees an elite team of practice development consultants who provide solutions to agency leaders and salespeople facing […]
March 7, 2017

Episode 043 : Make It Count : Intentional Growth and Improvement with Nicole McLaren-Campbell

Nicole McLaren Campbell is professional Speaker, Educator and Entrepreneur. Driven by a passion for empowerment, she represented Jamaica at MIT’s Junior Summit and was selected to […]