Podcast

December 5, 2017

Episode 055 : Service Culture : A Guide in Strategic Planning with Jeff Toister

Jeff Toister helps customer service teams unlock their hidden potential. He is the best-selling author of The Service Culture Handbook: A Step-by-Step Guide To Getting Your […]
September 26, 2017

Episode 054 : Convenience….The Next “BIG” Thing in Customer Experience with Yanique Grant

Yanique Grant Show Notes This episode with Yanique Grant will be speaking about customer experience and convenience as it relates to customer experience. Over the last […]
August 15, 2017

Episode 051 : A Wellness Approach : Leading From the Bottom with Sheree Martin

Sheree Martin, is an experienced Executive with a strong result oriented focus. She has spent the last 15 years driving strategies geared towards increasing business value, […]
August 10, 2017

Episode 052 : The Customer Isn’t Always Right – “How Do We Servespire?” with Jeffrey Azan

Before Jeffrey became the founder of Select ‘n’ Start on a mission to help make Jamaica, and the world a better place, he was and still […]