Podcast

July 19, 2016

Episode 011 : Practical Solutions to Big Problems in Customer Experience with Lee Caraher

Lee Caraher is a CEO and acclaimed communication strategist known for her practical solutions to big problems. She started Double Forte as a new kind of […]
July 12, 2016

Episode 010: Go Beyond Just Serving Your Clients with Paul Potratz

Paul Potratz is the COO of Potratz Advertising Agency in New York. They work with businesses creating top funnel brand strategies, consumer engagement, and content on […]
July 5, 2016

Episode 009: How To Get and Keep An Edge in Your Customer Experience with Business Combat Leader – Andreas Jones

Andreas Jones is the leading authority on small business growth and profitability. He is a #1 International bestselling author, coach, speaker, consultant and trainer, as well […]
June 28, 2016

Episode 008: Mapping Your Customers’ Journey with Jim Kalbach

Jim Kalbach is currently the Head of Customer Success at MURAL. He has previously worked in various design-related consulting roles for large companies, such as eBay, Audi, SONY, Elsevier Science, […]