April 25, 2017

Episode 046 : Customer Partnership through Promise, People and Process with Tema Frank

Tema Frank is a best-selling author, international speaker, teacher and business consultant. Tema Frank has over three decades’ experience in marketing strategy, usability testing, and customer experience improvement. In […]
April 25, 2017

Episode 045 : How Company Culture Can Make or Break Your Business

This episode with Yanique Grant will spend some time speaking about business culture, a little bit about leadership and also customer experience. According to the business […]
March 30, 2017

Why Customer Satisfaction Is Important

Customer satisfaction is a marketing term that measures how products or services supplied by a company meet or surpass a customer’s expectation. Customer satisfaction is important because […]
March 21, 2017

Episode 044 : Using the Customer Experience to be Effective and Productive with Glenn Mattson

As Founder and CEO of Mattson Enterprise, Inc. Glenn oversees an elite team of practice development consultants who provide solutions to agency leaders and salespeople facing […]
March 8, 2017

Innovation In Your Company

Employee creativity and innovation are essential for the success of any business, particularly in times of economic turmoil. Engaged employees are more creative and more willing […]
March 7, 2017

Episode 043 : Make It Count : Intentional Growth and Improvement with Nicole McLaren-Campbell

Nicole McLaren Campbell is professional Speaker, Educator and Entrepreneur. Driven by a passion for empowerment, she represented Jamaica at MIT’s Junior Summit and was selected to […]
February 21, 2017

Episode 042 : The Apple Experience Magic Formula with Yanique Grant

This episode with Yanique Grant, she will be speaking a lot about Customer Experience and one of the brand that she absolutely love and adore – […]
February 14, 2017

Stay Motivated

Personal motivation is key to maintaining almost all aspect of life. If we’re not motivated, we’re more likely to squander our time and neglect our personal […]
February 14, 2017

Episode 041 : Brand, Culture and Success – Business Success Formula with Kenneth Bator

Kenneth Bator is the founder of Bator Training and Consulting Inc; he has more than 15 years of experience in helping organizations create environments where employees […]
February 7, 2017

Episode 040 : Small Consistent Actions Everyday Equals Success with Angie Fisher

Angie Fisher founded and created Coaching Success Systems in 2011 as a way to provide busy business owners with the full range of resources they need […]