June 9, 2016

Strategies for Building Customer Loyalty

Building Customer Loyalty – June 2016 Newsletter Building customer loyalty is hard, but it is one of the most important things for your business. To increase […]
June 7, 2016

Episode 005 : Building Yourself in the Business of Customer Service with John Tschohl

John Tschohl, called the “Guru of Customer Service” by USA Today, Time and Entrepreneur magazines, is a best selling author,
the internationally recognized service strategist and President […]
May 31, 2016

Episode 004: Customer Service – An Inside Look on Leadership with Nick Abbott

Nick Abbott has over 20 years experience in customer service and sales operations, consultancy and training. He has been a logistics officer in the Royal Air […]
May 20, 2016

Episode 003: Look For Problems, Find Solutions with Sardek Love

Sardek Love is the CEO of Infinity Consulting and Training Solutions. He’s worked in 25 countries, inspiring, developing and educating managers and leaders in Fortune 100 […]