September 13, 2016

Episode 019: The Human Connection : A Shared Experience with Tony Bodoh

Tony Bodoh is a #1 best selling author and he’s the founder and co-founder of 5 companies ranging from Customer Experience Consulting to Small Business Training […]
September 9, 2016

Complaining Customers and How to Handle Their Complaints

Customer complaints are inevitable in Customer Service, technology might fail, a overlooked issue might rear its head, there’s bound to be one problem or the other. […]
September 6, 2016

Episode 018: Networking Reinvented for Maximum Relationship Building with Jenny Green Powers

Jenny Green Powers is the CEO of Running With Heels. Running With Heels is a New York Invitation Only Society for the “On-th-Go” “In-the-Know” Women Executives […]
September 5, 2016

The Power of Empathy

Empathy is the art of seeing the world as someone else sees it. When you have empathy, it means you can understand what a person is […]